8fb Privacy Policy — Your Information Is Our Responsibility

8fb ("we", "us", or "the platform") provides a reliable entertainment service for online gaming users in Bangladesh. We place the highest importance on the privacy of our users ("you", "your", or "member").

This privacy policy describes what types of information 8fb collects, the purposes for which that information is used, how long it is retained, and how it is kept secure. This policy is an integral part of our Terms and Conditions.

This policy applies only to 8fb's own platform. Third-party websites or payment providers (such as bKash, Nagad, Rocket) may have their own privacy policies, which are operated under their own responsibility.

When you register and use services on the 8fb platform, we may collect the following types of information:

2.1 Information You Provide Directly

• Full name and date of birth (for age verification — only those aged 21 or above may become members)
• Mobile number and email address
• National ID card or passport details (where identity verification is required)
• Payment account details (bKash, Nagad, Rocket numbers)
• Account username and password

2.2 Automatically Collected Information

• Device information: device type, operating system, browser version
• IP address and approximate location data
• Time of site access, pages visited, and session duration
• Information collected through cookies and similar tracking technologies

2.3 Transaction Information

• Deposit and withdrawal history and amounts
• Gaming activity records (bets, wins, losses)
• Bonus claim and usage history

We use the information we collect only for the legitimate purposes listed below:

• Account Management: Information is needed for registration, login, and account verification.
• Age Verification: Identity is verified to prevent persons under 21 from accessing the platform.
• Payment Processing: To complete deposits, withdrawals, and bonus payments smoothly.
• Customer Support: Information is used to provide assistance through 24/7 live chat.
• Security: To prevent fraud, money laundering, and other illegal activities.
• Platform Improvement: To analyze user experience and improve service quality.
• Communications: To send relevant updates, promotions, and important notices.
• Responsible Gaming: To identify unusual gaming behavior and provide necessary support.

8fb does not sell your personal information to any third party. However, information may be disclosed in the following limited circumstances:

• Payment Providers: Relevant information is shared with bKash, Nagad, and Rocket to complete transactions.
• Technology Partners: Trusted providers who assist with site operations, cybersecurity, and data analytics.
• Legal Obligations: In response to court orders or lawful requests from government authorities.
• Fraud Prevention: With relevant authorities capable of investigating illegal activities.

When sharing information with third parties, we maintain strict confidentiality agreements and prohibit use of information beyond what is necessary.

The 8fb website uses cookies to improve your browsing experience. Cookies are small data files stored on your device.

5.1 Types of Cookies We Use

• Essential Cookies: Required to maintain login sessions and ensure security.
• Functional Cookies: To remember your preferences (language, display settings).
• Analytics Cookies: To analyze site usage statistics — this information is anonymous.

You can control cookies by changing your browser settings. However, disabling certain cookies may limit some features of the platform.

8fb has adopted industry-standard technical and organizational measures to ensure the security of your personal information:

• SSL Encryption (SSL/TLS): All data transferred between you and our servers is encrypted.
• Password Hashing: Your password is never stored in plain form — only an encrypted version is kept.
• Access Controls: Only authorized staff can access the information they need.
• Security Monitoring: Systems are monitored 24/7 to detect suspicious activity.
• Regular Security Audits: Periodic assessments are conducted to identify and address vulnerabilities.
• Data Backups: Secure backup systems are maintained to reduce the risk of data loss.

Although we strive to ensure the highest level of security, it is not possible to guarantee complete security on the internet. We will take prompt action in the event of any security breach and, where applicable, affected users and the relevant authorities will be notified.

8fb does not retain your information longer than necessary. The retention period is determined based on the following:

• Active Accounts: All information is retained for as long as the account remains active.
• Closed Accounts: Even after an account is closed, certain information required by policy is kept for a defined period.
• Legal Requirements: Information may be retained for a specified period where required by government or legal obligations.
• Dispute Resolution: Relevant information is retained until any unresolved dispute is settled.

Once the defined retention period has passed, information is securely deleted or anonymized.

As a member of 8fb, you have the following rights over your own information:

• Right to Access: You may request to know what information we hold about you.
• Right to Correction: You may request correction of inaccurate or incomplete information.
• Right to Deletion: You may request deletion of your information in certain circumstances.
• Right to Restrict Processing: You may object to the use of your information for a specific purpose.
• Right to Data Portability: You may request to receive your information in a secure format.
• Right to Withdraw from Marketing: You may stop promotional communications at any time.

To exercise these rights, contact us directly. We will generally respond to requests within 30 business days.

8fb is for persons aged 21 and above only. We do not knowingly collect information from any minor.

Age is verified at the time of registration. If we are informed that a minor has created an account, we will immediately close that account and delete all associated information.

To learn more about the protection of minors, please visit our Responsible Gaming page.

8fb's servers and technology infrastructure may be located in various countries. As a result, your information may be transferred to and processed outside of Bangladesh.

Whenever information is transferred internationally, we ensure that:

• The receiving party provides protection equivalent to this privacy policy.
• Information is used only for the purposes stated in this policy.
• Applicable international data protection standards are followed.

8fb may update this privacy policy from time to time. For significant changes, we will:

• Send a notice to your registered email address.
• Display a clear notice on the platform.
• Update the "Last Updated" date on this page.

Continuing to use the platform after a change is made will be considered acceptance of the updated policy. We therefore recommend revisiting this page from time to time.

This privacy policy should be read together with 8fb's other important documents. All our policies form a unified framework that ensures your protection:

• Terms and Conditions — General terms for using the platform
• Responsible Gaming — Safe gaming practices and self-regulation tools
• FAQ — Common questions and answers for quick reference

If any conflict arises between these documents, the privacy policy will take precedence on matters of data protection.