Responsible Gaming Policy

8fb's Commitment to Responsible Gaming

8fb believes entertainment should always be safe and controlled. Follow our responsible gaming guidelines and keep playing enjoyable — for ages 21 and above only.

21+

For ages 21 and above only

To create an account and play games at 8fb, you must be at least 21 years old. We are committed to protecting minors from gambling and take strict measures to verify age.

Our Safeguards

Responsible Gaming Tools

8fb provides several effective tools to help you stay in control of your play.

Set Deposit Limits

Set your own daily, weekly, or monthly deposit limit. The minimum deposit is just ৳100 — you can lower the limit at any time, and a specific waiting period applies to any request to raise it.

Time-Out

If you want to take a short break, you can activate a time-out for anywhere from 24 hours up to 6 weeks. During this period no bets or deposits can be made on your account.

Self-Exclusion

If you feel that gaming is becoming a problem, you can exclude yourself from your account for 6 months, 1 year, or permanently. Self-exclusion takes effect immediately once activated.

Set Loss Limits

Decide in advance the maximum amount you are willing to lose within a given period. Once the loss limit is reached, further betting is automatically stopped, eliminating the risk of additional losses.

24/7 Support Team

For any issue, our Bengali-language live chat support team is always by your side. Get immediate assistance for any responsible gaming question.

Betting History Review

View your complete gaming history and records of deposits and withdrawals at any time. Analysing your own spending patterns is the first step in responsible gaming.

Warning Signs

Signs of Problem Gambling

The most important aspect of responsible gaming is knowing yourself. If any of the following signs appear, please seek help.

  • Spending beyond your means and a tendency to place more bets in order to recover losses.
  • Spending time gaming while neglecting responsibilities to family, friends, or work.
  • Being unable to stop playing or repeatedly failing when trying to do so.
  • Developing a habit of lying about or hiding your gaming activity.
  • Feeling restless, irritable, or stressed when you are unable to play.
  • Seeing gaming as a solution to debt or financial difficulties.
How to Stay Safe

Responsible Gaming Tips

A few simple habits will help you keep gaming within the bounds of entertainment.

01

Set a Budget

Decide in advance how much you will spend in each session. Never place extra bets to try to win back money you have lost.

02

Respect Time Limits

Decide in advance how many hours you will play each day, and take a break once that time has passed.

03

Do Not Play Under Stress

Avoid gaming when you are angry, anxious, or under the influence of substances. Playing with a calm mind helps you make the right decisions.

04

Do Not See Gaming as a Source of Income

Online gaming is a form of entertainment — not a guaranteed way to earn money. Play expecting to lose, and stop when you need to.

05

Take Breaks and Enjoy Life

Spend time with family, friends, and hobbies outside of gaming. A balanced lifestyle is the foundation of responsible play.

8fb's Commitment

Our Promise to You

8fb is not just a gaming platform — it is a commitment to building a responsible and safe environment.

Age Verification

A strict age verification process at registration — no one under 21 can open an account.

SSL Encryption

Your personal and financial information is protected with the highest level of encryption.

Fair Play

Our games use verified random number generators to ensure fair play.

Support in Bengali

Our support team is available in Bengali via live chat 24 hours a day, 7 days a week.

Support Centre

Need Help? We Are Here

For any questions or assistance regarding responsible gaming, contact our team directly. If you feel that gaming is becoming a problem, do not wait — talk to us now.

Our support team will guide you step by step to set up self-exclusion, a time-out, or a deposit limit on your account. Contacting us is completely confidential and free of charge.

Ways to Contact Us

Live Chat: Immediate assistance from any page on the website — 24/7 in Bengali.
Email: [email protected] — you will generally receive a quick reply.
Hours: 7 days a week, 24 hours a day — including Eid and public holidays.
Language: All support is provided in Bengali.
Frequently Asked Questions

Questions and Answers on Responsible Gaming

When you activate self-exclusion, your account is immediately deactivated and you will not be able to log in before the chosen period (6 months, 1 year, or permanent) ends. During this time you will also be unable to create a new account. To activate self-exclusion, contact us via live chat or email.

Yes, you can lower your deposit limit at any time and it takes effect immediately. However, increasing the limit is subject to a specific waiting period — this is intentional so that you do not raise the limit on impulse and end up worse off. Speak to the support team for more details.

A time-out is a short-term break — typically from 24 hours up to 6 weeks — that is lifted automatically when the period ends. Self-exclusion is a longer-term decision, lasting a minimum of 6 months up to permanent, and cannot be easily reversed. If gambling feels like it has become a serious problem, self-exclusion is the right step.

No. Creating and using an account at 8fb is only for people aged 21 or older. Age is verified at registration, and additional identity verification may be requested in cases of doubt. Protecting minors is our highest priority.

If you have a withdrawable balance in your account when self-exclusion is activated, the support team will help you complete the withdrawal process. The minimum withdrawal is ৳800 and is usually processed within 5–30 minutes. Email [email protected] for more details.

If a family member has become addicted to excessive gaming, you can inform our support team about the situation. We will handle the matter confidentially and take the necessary steps. Contact us at [email protected] or via live chat.

Enjoy safely — stay within your limits

Responsible gaming at 8fb is part of our culture. Play your favourite games, but always stay in control.

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