8fb Terms and Conditions

Section 1

General Provisions and Definitions

These terms and conditions ("Terms") apply between the 8fb platform and its users ("Member" or "you"). 8fb operates a trusted digital entertainment platform for online gaming enthusiasts in Bangladesh, offering slot games, live casino, cricket betting, and a variety of other gaming options.

1.1 Key Definitions

• "Platform" refers to the 8fb website, applications, and all associated digital services.
• "Member" refers to any person who has registered an account on 8fb and is using the platform's services.
• "Services" refers to all gaming, betting, and entertainment features provided through 8fb.
• "Bonus" refers to promotional offers, free spins, cashback, or any financial benefit provided by 8fb.
• "Wagering Requirement" refers to the condition of placing a specified amount of bets before bonus funds become eligible for withdrawal.

1.2 Right to Amend Terms

8fb reserves the right to change, revise, or update these terms at any time. Notice of changes will be provided on the platform, and your continued use of the platform after any change will be considered acceptance of the updated terms.

Section 2

Account Registration and Eligibility

2.1 Registration Eligibility

To open an account on 8fb, you must meet the following conditions:

• You must be 21 years of age or older.
• You must not be a resident of any area where online gaming is prohibited by law.
• You may only hold one active account.
• All information provided at the time of registration must be true, accurate, and complete.
• You must have a valid payment account registered in your own name.

2.2 Account Verification

8fb may request documentation for identity verification at any time. This is an integral part of our security process. Withdrawals may be delayed until verification is complete. The verification process is straightforward and completely secure.

2.3 Account Security

It is your responsibility to keep your account password and login details completely confidential. Any unauthorized access to your account must be reported to our support team immediately. Use of your account by a third party is strictly prohibited.

2.4 Multiple Account Prohibition

Operating more than one account by the same person is strictly prohibited. If multiple accounts are detected, all accounts will be closed and deposited funds may be forfeited. This rule is in place to prevent bonus abuse.

Section 3

Deposit and Withdrawal Policy

3.1 Deposit Rules

The following conditions apply when depositing funds on the 8fb platform:

• Minimum deposit amount: ৳100 (per method).
• Accepted payment methods: bKash, Nagad, Rocket.
• Deposited funds must come from a payment account registered in your own name.
• Deposits from third-party accounts are not accepted.

3.2 Withdrawal Rules

The following rules apply when withdrawing funds:

• Minimum withdrawal amount: ৳800.
• Standard withdrawal processing time: 5-30 minutes.
• Withdrawal requests will only be processed to a payment account registered in your own name.
• Withdrawals may be delayed if the verification process is not complete.
• Withdrawals may be restricted if active bonus wagering requirements have not been met.

3.3 Transaction Security

8fb uses SSL encryption technology for all financial transactions. Your financial information is stored with the highest level of security. If a suspicious transaction is detected, 8fb may temporarily review the account.

Section 4

Bonuses and Promotional Offers

4.1 Welcome Bonus

New members are eligible for a welcome bonus of up to 150% on their first deposit, up to ৳15,000. A 25x wagering requirement applies to this bonus.

4.2 Wagering Requirement Details

• Before the bonus amount can be withdrawn, a specified amount (bonus × 25) must be wagered.
• Specific game categories or games may apply toward fulfilling the wagering requirement.
• There is a set time limit to complete the wagering requirement, which is stated in the bonus offer.
• If wagering is not completed within the time limit, the bonus will be forfeited.

4.3 VIP Program Cashback

Regular members in 8fb's 5-tier VIP program receive weekly cashback:

• Bronze tier: up to 0.3% cashback per week.
• Silver tier: up to 0.6% cashback per week.
• Gold tier: up to 0.9% cashback per week.
• Platinum tier: up to 1.2% cashback per week.
• Diamond tier: up to 1.5% cashback per week.

VIP tier is determined based on your overall gaming activity and engagement. Advancement to a higher tier is earned through continued active participation.

4.4 Bonus Abuse

Misuse of bonuses, fraud, or attempts to exploit the system are strictly prohibited. If bonus abuse is detected, the bonus may be forfeited and the account may be closed. This includes claiming bonuses from multiple accounts and using low-risk betting strategies to avoid wagering requirements.

Section 5

Responsible Gaming Policy

8fb gives the highest priority to responsible gaming. We believe gaming is an entertainment activity that should be enjoyed within financial limits.

5.1 Age Restriction

8fb strictly enforces a 21+ age limit. Use of the platform by minors is strictly prohibited. We may request age verification documents at any time.

5.2 Voluntary Limits

Members can set the following limits to control their gaming activity:

• Daily, weekly, or monthly deposit limits.
• Session time limits.
• Voluntary account break or permanent closure.

For assistance with this, contact our 24/7 live chat support team or visit the Responsible Gaming page.

5.3 Addiction Warning

If gaming becomes a problem, seek help immediately. 8fb works with responsible gaming organizations and is committed to supporting members in difficulty. Remember, gaming is for entertainment — it is not a source of income.

Section 6

Prohibited Activities

The following activities are strictly prohibited on the 8fb platform:

6.1 Technical Abuse

• Attempting to play games using bots, automated software, or artificial intelligence.
• Attempting to intrude into game software or systems.
• Using a VPN or proxy server to bypass geographical restrictions.
• Exploiting platform bugs or technical errors for unfair advantage.

6.2 Financial Fraud

• Using stolen or unauthorized payment methods.
• Attempting fraud through chargebacks or payment disputes.
• Using the platform for money laundering purposes.

6.3 Social Abuse

• Harassing, insulting, or threatening other members or staff.
• Creating an account using false information.
• Participating in betting syndicates or fraudulent schemes.

Any of the above violations will result in account suspension or permanent closure, and deposited funds may be forfeited.

Section 7

Intellectual Property Rights

All content, designs, software, trademarks, logos, and other intellectual property on the 8fb platform are the exclusive property of 8fb or are used under appropriate licenses.

7.1 Usage Restrictions

• Reproduction, distribution, or commercial use of the platform's content or designs without prior written permission from 8fb is prohibited.
• The platform may be used for personal, non-commercial purposes.
• Attempting to copy or imitate 8fb's brand identity is prohibited.

7.2 Third-Party Content

Games displayed on 8fb are supplied by various third-party providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, PG Soft, JILI, Spribe, and Ezugi. The intellectual property of these games belongs to the respective providers.

Section 8

Privacy and Data Protection

8fb places the highest importance on protecting members' personal information. Our full privacy policy is described in detail separately on the Privacy Policy page.

8.1 Data Collection

We collect necessary personal information for the purposes of registration, verification, and service delivery. This information is never sold to third parties.

8.2 Cookie Usage

Our platform uses cookies to improve the user experience. Continued use of the platform will be considered as consent to the cookie policy.

Section 9

Limitation of Liability

9.1 Service Guarantee

8fb is committed to providing uninterrupted service, however temporary disruptions may occur due to technical maintenance, server issues, or other reasons.

9.2 Gaming Results

All games at 8fb operate using a verified Random Number Generator (RNG). Game results are completely fair and unpredictable. 8fb is not obligated to provide financial compensation for gaming losses.

9.3 Third-Party Services

8fb is not responsible for the activities of third-party game providers or payment processors. In the event of a payment gateway issue, please contact the relevant payment provider directly.

Section 10

Account Suspension and Closure

10.1 Member Rights

Any member may request to close their account at any time. Any eligible balance must be withdrawn before the account is closed.

10.2 8fb's Rights

8fb reserves the right to suspend or permanently close any account under the following circumstances:

• Violation of any clause of these terms and conditions.
• Suspicion of fraud or money laundering.
• Operating multiple accounts.
• Failure to verify age.
• Legal or regulatory reasons.

10.3 Forfeiture

If an account is closed due to a breach of terms and conditions, any bonus balance in the account will be automatically forfeited. Decisions regarding the original deposit balance will be made based on the circumstances.

Section 11

Dispute Resolution Process

For any dispute or complaint, please contact our support team first. We always strive to resolve disputes amicably.

11.1 Complaint Submission Process

• Step 1: Report the issue directly via 24/7 live chat.
• Step 2: Send a detailed complaint by email to [email protected].
• Step 3: Our team will provide a formal response within 48 hours.

11.2 Final Decision

The decision of 8fb's management authority will be considered final. We are committed to ensuring fairness and transparency in dispute resolution.

Section 12

Amendment and Effect of Terms

12.1 Notice of Amendment

Notice of any significant changes to the terms and conditions will be provided before they take effect on the platform. Minor changes may take effect immediately.

12.2 Severability

If any clause of these terms and conditions is deemed invalid or unenforceable, the remaining clauses will remain fully in effect.

12.3 Entire Agreement

These terms and conditions, the privacy policy, and the responsible gaming policy together form the entire agreement between you and 8fb, and supersede all prior oral or written understandings.